Returns & Exchanges

Not a fan of your artwork anymore? ...


If the original artwork from the doesn't bring you as much joy as before, you can return or exchange it. You'll have 15 business days from receipt purchase to return it within its original package. Unfortunately, after the 15 day time period we are unable to accept returns or exchanges. 


For your item to be eligible for return, it MUST:


1. be in its original packaging
2. same condition as it was received
3. not be a sale item (only regular priced items)

 

The condition of the work is vital, that way we can safely put it back into the painter's portfolio and it can go to another home in the future.


To complete your return, please provide an order number, or proof of purchase. You may also provide a short description as to why you do not want the item anymore. It will help us solve any issues you may have while also giving us feedback for the future.

If the item you received was damaged upon transit, we will try our very best to resolve the problem. Please reach out to us. You may email: info@fiordelacruz.com for returns.